We have had a lot of contact about “Faulty” Topfield receivers. This is due to the Digital Switchover which is currently taking place along the south coast, other areas will be affected at different times.

Customers are being told by some resellers to rescan their receivers after switchover, this is not the whole story. You first need to do a Factory Reset to delete the existing channel listing, then carry out a rescan.

Customers with old software on their receivers (anything before 5.13.65N or 5.14.09Plus) will then have channels such as BBC up in the 000s, E.G. 10046. To resolve this a software update will need to be done.

As there is not an OTA (Over The Air) update currently scheduled the software is available from www.topfield.co.uk and there are full instructions available on the left "PVR Install Guide"